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Track My Leads

Name: Track My Leads
Rating: 4.5 (2 reviews)

By TrackMyLeads

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Highlights : About Track My Leads

Call recording & bookmarking

Call tracking and recording

Campaign segmentation

Manual and predictive dialer

Lead assignment & tracking

ROI reporting & statistics

About Track My Leads

Track My Leads is an integrated lead management, online call tracking & client intake management solution that helps businesses track and measure the effectiveness of their advertising campaigns. With Track My Leads, businesses can optimize their marketing process to generate fresh leads through incoming phone calls and web form submissions. The solution is capable of tracking calls from TV advertisements, radio campaigns, direct mails, online ads and other sources. The solution automatically records every incoming and outgoing call during an active campaign and instantly generates an alert in case a call gets dropped or missed by the agent. Track My Leads helps marketers to set up new campaigns, evaluate campaign statistics and track & record the calls. Campaign organizers can add unlimited phone numbers to their calling list to get the campaign started and keep track of every lead using metrics such as the number of leads generated or lead to sales conversion ratio. With Track My Leads, businesses can create customized lead forms and guide their employees through the lead conversion process step-by-step. The solution automatically time/date stamps every incoming lead and displays all communications associated with a lead under the lead display page. By default, Track My Leads records all incoming calls which can also be used for auditing and training purposes. Businesses can also change call recording settings according to their local, state or federal call recording laws. The solution also provides reporting and analytics capabilities. Currently, Track My Leads caters to small and mid-size call center units across the United-States and primarily targets businesses such as law firms, realtors, plumbers and other similar service providers.

Specifications

24/7 Support

Yes

Business Size

Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Activity logging

API & integrations

Automatic lead distribution

Call center management

Call recording & bookmarking

Call routing

Call tracking and recording

Campaign analysis

Campaign segmentation

Custom intake forms

Email recording

Event triggered actions

Instant messaging

Source tracking

Manual and predictive dialer

Quality control

Scheduled reporting

Google Adwards ROI

Call sharing

Workflow management

Lead assignment & tracking

Lead generation

ROI reporting & statistics

Benefits

Track My Leads allows businesses to track the number of active leads generated during each campaign and monitors business KPIs such as conversion rate, cost per client and cost per lead, among others.

The solution enables businesses to run multiple campaigns simultaneously across various advertising media such as TV, radio, email and internet sources.

The reporting & analytics tool provides valuable business insights and helps in measuring the performance of staff by analyzing the number of working hours spent on each campaign, lead conversion by each staff, call performance etc.

Track My leads integrates with Google Adwords for monitoring daily ad cost and tracking the number of calls generated by the AdWord campaigns.

With Track My Lead, both the team leader and the manager can listen to call recordings of their staff members to evaluate their performance or address general calling issues.

The inbuilt internal messaging tool helps to improve collaboration among team members and shares real-time updates.

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