Telemation is an on-premise customer relationship management (CRM) solution for call centers offered by Database Systems Corp. (DSC). Telemation provides users with its own telephony system and uses computer telephony integration (CTI) to provide many advanced call and call routing functions.
The CTI functionality provides users with features like outbound predictive dialing and inbound call distribution (ACD) and interactive voice response (IVR). Telemation offers integration with third-party PBX phone systems from Nortel, Aspect and Rockwell.
Telemation is an on-premise customer relationship management (CRM) solution for call centers offered by Database Systems Corp. (DSC). Telemation provides users with its own telephony system and uses computer telephony integration (CTI) to provide many advanced call and call routing functions.
The CTI functionality provides users with features like outbound predictive dialing and inbound call distribution (ACD) and interactive voice response (IVR). Telemation offers integration with third-party PBX phone systems from Nortel, Aspect and Rockwell.
Specifications
Business Size
Small, Startup
Deployments
Premise
Language Support
English
Platforms
Product Details
Features
Predictive Dialer
Voice Mail
Call Recording
Interactive Voice Response
IVR / Voice Recognition
Predictive Dialer
Recommended Product
Social Media Premium Package
Features: 30 High Quality Postings 3 Social Media Platform
Website Design Standard Package
Features: Linking 30 to 50 static pages. Call to Action feature.
By claiming your product on Warebuy, you are contributing to the Warebuy business database. By keeping your Product up-to-date, you will be promoting yourself to a huge online audience and helping to maintain our owner-verified dataset. After claiming, you can add images, prices, features, case studies, etc. to your product at free of cost.
