Logo
Tele-Support HelpDesk
Tele-Support HelpDesk

Tele-Support HelpDesk

By Resource Dynamics


  •  1203 Interested

Highlights : About Tele-Support HelpDesk

feat-icon
Document Storage

feat-icon
Internal Chat Integration

feat-icon
Email Marketing

feat-icon
Task Management

feat-icon
Alerts / Escalation

feat-icon
Customizable Branding

About Tele-Support HelpDesk

Tele-Support HelpDesk is an on-premise help desk management system that offers inquiry tracking, call forwarding, escalation management and task management tools within a suite. Tele-Support HelpDesk features a dashboard that allows users to access inquiry statistics, progress reports, new inquiries, knowledge base items and reminders from a single page. The software also features interaction tracking, which enables users to view all their open and closed inquiries on one screen.

Specifications

  Business Size
Small
  Deployments
Premise
  Language Support
English
  Platforms

Product Details

Features

Automated Routing

Alerts / Escalation

Customizable Branding

Document Storage

Email Integration

Interaction Tracking

Multi-Channel Communication

Service Level Agreement (SLA) Management

Ticket Management

Self Service Portal

Network Monitoring

Knowledge Base Management

IT Asset Management

Task Management

Task Management

Internal Chat Integration

Document Storage

Recommended Product

Recently Viewed

x
This site uses cookies for analytics, personalized content and ads. By continuing to browse this site, you agree to this use. More info That's Fine

Get the top stories

newsletter every morning

I'd like to also receive information about WareBuy programs and events.