Highlights : About Tele-Support HelpDesk

Document Storage

Internal Chat Integration

Email Marketing

Task Management

Alerts / Escalation

Customizable Branding
Product Details
Features
Automated Routing
Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
Interaction Tracking
Multi-Channel Communication
Service Level Agreement (SLA) Management
Ticket Management
Self Service Portal
Network Monitoring
Knowledge Base Management
IT Asset Management
Task Management
Task Management
Internal Chat Integration
Document Storage