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tawk.to

Name: tawk.to
Rating: 4.5 (2 reviews)

By tawk.to

1240 Interested

Highlights : About tawk.to

Canned Responses

File Sharing

Geo Targeting

Real-time Consumer-facing Chat

Reporting/Analytics

About tawk.to

tawk.to is a cloud-based live chat and messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, and monitor customer communication via customizable pages. Key features of tawk.to include real-time monitoring, native mobile apps, customizable widgets, a built-in ticketing system, canned shortcuts, desktop/mail notifications, data encryption, and custom tabs. The platform's domain restriction functionality allows users to control access through selective domains, websites, or IP. tawk.to also includes sentiment tracking which helps users analyze responses and improve customer engagement. tawk.to offers a white-label solution, letting users create personalized widgets and emails with custom branding.

Specifications

Business Size

Small

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Canned Responses

File Sharing

Geo Targeting

Offline Form

Proactive Chat

Real-time Consumer-facing Chat

Reporting/Analytics

Screen Sharing

Transcripts/Chat History

Transfers/Routing

Video Chat

Website Visitor Tracking

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