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Talkative

Name: Talkative
Rating: 4.5 (2 reviews)

By Talkative

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Highlights : About Talkative

Call Me Option

Canned Responses

Real-time Consumer-facing Chat

Transfers/Routing

About Talkative

Talkative is a live chat solution that enables businesses of all sizes to communicate with customers via chats, audio/video calls, and cobrowsing. It lets users embed voice calls into business websites, track calls using Google analytics, view customer information in real-time, and customize chat interface with brand specifics. Talkative allows businesses to use canned messages to greet clients, answer frequently asked questions, and gather contact details. It lets agents call back customers based on various triggers, capture lead details, and provide embedded video links to streamline communication. Enterprises can gain visibility into call and chat records, view agent activities and work schedules, as well as filter customer interactions based on date, type, or category. Plus, professionals can utilize the platform to manage and translate multiple chats in real-time, improving customer satisfaction rates.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Call Me Option

Canned Responses

Geo Targeting

Offline Form

Real-time Consumer-facing Chat

Screen Sharing

Transfers/Routing

Video Chat

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