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Talisma

Name: Talisma
Rating: 4.5 (2 reviews)

By Talisma

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Highlights : About Talisma

Industry Domain CRM

Flexible Business Modelling

Cloud/On-Premise Deployment

Integrated Lead Management System

About Talisma

Talisma is a complete CRM platform that gathers marketing and sales tools in a unique place to monitor and improve customer experience. The solution is available on-premise, hosted or hybrid. Talisma comes with contact & lead management features to automate sales activities. Sales teams can access and edit customer information, schedule meetings and leverage contact history to build sales plans. With Talisma, managers are able to analyze the sales pipeline and forecast revenue with tracking tools. Design personalized traditional & digital marketing campaigns with Talisma targeting and automation tools. The software enables performance, costs and ROI tracking of each campaign with visual workflow analytics. Service agents can also use Talisma's communication tools to interact with customers by email, phone, instant messaging, etc. The software provides a cohesive view of all customer communications across every channel with unified records and reports.

Specifications

Business Size

Small

Customization

Yes

Deployments

Premise, Cloud

Language Support

English

Platforms

Product Details

Features

Industry Domain CRM

Cross Sell and Up Sell

Flexible Business Modelling

Cloud/On-Premise Deployment

Integrated Lead Management System

Domain Terminology Manager

Benefits

Manage All Customer Touchpoints

Talisma CRM gives you a comprehensive overview of your business and your customers and how you can best work your customers; relationship to your advantage. You are able to see all touchpoints and identify the things that encourage and empower them. Powerful analytics give you insights into your customers’ patterns and behavior, helping you discover things that make them stay or drive them away, as well as identify things that they can easily relate too.

Target Them With Effective and Compelling Interactions

When you understand how your customers behave and what drives them to behave that way, then you will know how to engage them. As the old adage goes, knowing is half the battle. Talisma CRM paints a clear picture of your customers and supplies you with the tools you need to engage them at the most opportune time and reach out to them with highly personalized ads and messages that they can easily understand and grabs hold of their attention and interest.

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