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T-Max Predictive Dialer

Name: T-Max Predictive Dialer
Rating: 4.5 (2 reviews)

By T-Max Dialer & Communications

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Highlights : About T-Max Predictive Dialer

Inbound / outbound calls

Three-way conference calling

Real time agent / call monitoring

Data import/export

Automated call center

Answering machine detection

About T-Max Predictive Dialer

T-Max Predictive Dialer is an inbound and outbound CRM dialing system for sales, marketing and collections teams. The automatic dialer enables teams to reach as many live contacts as possible at one time by dialing up to five numbers at once and connecting those that answer to a live agent. T-Max Predictive Dialer’s automated system results in less time taken on busy signals, no answers or wrong numbers and aims to connect all receivers to a live agent at first contact. Users can create personalized pre-recorded voice messages to leave on voicemail systems for calls that go unanswered or the system offers users to opt-in to the Answering Machine Detection (AMD) tool to avoid voicemail systems altogether.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Auto-dialing

Inbound / outbound calls

Activity logging

Call recording

Call transfer

Three-way conference calling

CRM integration

Real time agent / call monitoring

Prerecorded message sending

Multi-campaign

Automatic call distribution

Call monitoring

Data import/export

Auto-dialer

Automated call center

Call list management

Callback scheduling

Answering machine detection

Record & playback ability

Customizable caller ID

Benefits

Transfer calls in real time or create a three-way conference call, for ease of communication and call management.

Call up to five lines per representative at once with the aim to maximize agent productivity and avoid unanswered calls or wrong numbers.

Import contact lists in .csv file format and automatically integrate them into a custom campaign to begin the automatic predictive dialling.

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