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Sysomos

Name: Sysomos
Rating: 4.5 (2 reviews)

By Sysomos

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Highlights : About Sysomos

Real-time monitoring of brands and products

Competitive Analysis

Key Influencers

Connect with Google Analytics

Automated sentiment and geo-demographics

Reporting via email, dashboard widgets, PDF reports and CSV

User-defined Dashboards

Ad-Hoc Querying

Text Analytics

Sentiment Analysis

Engagement Workflow

Historical Content

Key Metrics Measurement

Boolean syntax for complex queries

Capture conversations in multiple languages

Exportable reports

Four-step spam-filtering process

Manage and moderate Facebook pages

Access to full Twitter Firehose

Sysomos' workflow and Social CRM

About Sysomos

Sysomos combines a number of products to make up a full suite of social media monitoring and reporting tools. Sysomos MAP - Media Analysis Platform - uses a customizable and spam-free database to display real-time metrics on billions of social media conversations. Content is displayed from blogs, social networks, Twitter, YouTube, wikis, message boards, video sharing sites, and news sources from up to 2 years before.Sysomos MAP can be used to indentify key influencers, to get detailed geographic and demographic information on fans and determine the sentiment of conversations. Competitive analysis allows you to compare your reach, share of voice and brand impact against different brands and topics.Sysomos Heartbeat provides real-time, continuously updated snapshots of social conversations. The product can be used to measure key metrics based around sentiment, to engage with influencers and to carry out competitive comparisons. See where conversations are happening by country, state or city, and breakdown conversations by gender and profession. Sysomos covers all major social media sources and can capture conversations in multiple languages.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Benefits

Capture conversations in multiple languages with the ability to translate.

Define social media monitoring queries properly with Boolean words like OR, AND or NOT, relevant and critical conversations surface.

Four-step spam-filtering process that filters out the "noise" from a variety of social media conversations dating back up to 2 years.

Export reports via via email, dashboard widgets, PDF reports and CSVs

Link all your Twitter accounts and Facebook fan pages, as well as your Google Analytics account.

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