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Spoke Network

Name: Spoke Network
Rating: 4.5 (2 reviews)

By Spoke Network

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Highlights : About Spoke Network

Automated employing on-boarding/off-boarding

Security & encryption

Data encryption

Multiple company numbers

100% Mobile phone based

Carrier calling for rural / low bandwidth areas

About Spoke Network

The Spoke Phone app turns mobile phones into a business class phone system for small businesses. Spoke is very simple to setup and use, yet has the big company phone system features that your growing small businesses needs. We've found a gap in the virtual phone system market. If you are more than three people, the simple phone systems do not provide enough big phone system features. If you've got less than 100 people, the other systems are too complex for employees to use, and you don't have an IT guy to figure it all out. Spoke sits in the middle. Dead simple for employees to use, yet Spoke has enough of the big phone system features you need to grow your business. And, you can set it up in a few minutes without an IT Guy. Spoke does the usual things, answers and routes calls, provides team calling, multiple offices, voicemail, call transfer, international and local calls, etc.

Specifications

24/7 Support

Yes

Business Size

Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Team / Group calling (Hunt Groups)

IVR / voice recognition

Data encryption

Employee directory

Security & encryption

Call routing

Call transfer

Call reminders

Auto-availability

Schedule-availability

Real time updates

Voice mail

Automated employing on-boarding/off-boarding

See who is calling

Voice mail

Auto-attendant

Warm-transfer / call announce

Multiple company numbers

DDI / DID

Automated Availability / Presence / DND

100% Mobile phone based

Dual-mode. VoIP and carrier calling

Voicemail transcription

Call recording

Carrier calling for rural / low bandwidth areas

Customized recordings, music, on-hold advaorials

Receive global calls

Benefits

Made for mobile and remote workers.

Companies that have mobile and remote workers need specific features that support the way their mobile employees work and connect with customers. Features like Spoke's ability to downgrade from VoIP to carrier calling while on a call as an example, which is great for when Wi-Fi or 4G data drops as people move about.

Dual-mode works over Wi-Fi/4G and carrier network.

VoIP is great if you've got good WiFi or 4G data. The troubles start when you don't. Spoke solves this by working in two modes depending on your environment. HD calling (using VoIP) for when you’ve got great WiFi or 4G data, and carrier calling that uses your carrier’s voice network for when your data signal is not so good. Users can choose to operate on either mode, or switch in real time depending on their situation.

Designed 100% for mobile phones.

Most business phone systems provide a simple app that you can use to take calls when you are not at your desk. Spoke has been designed specifically for use on a mobile phone. This means you get all the traditionally complex PBX features and more, made to work well on a mobile device.

Made for small business.

Spoke focuses on small business from 5 to 100 employees with mobile and remote workers. We are focused on their needs and are not trying to be anything else.

Simple to setup and use.

You can set up Spoke in three minutes or less, and your administrators and employees don't need any complex training or certification - it's just phone calls after all!

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