Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer support via multiple channels and tracking agent's’ performance, among others. Support agents can closely monitor every IT incident and track abrupt changes occurring in the network.
Track disk space, software installs, anti-virus subscription
Access Bandwidth Monitoring
About Spiceworks
Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer support via multiple channels and tracking agent's’ performance, among others. Support agents can closely monitor every IT incident and track abrupt changes occurring in the network.
Specifications
Business Size
Small
Deployments
Premise, Cloud
Language Support
English,German
Platforms
Product Details
Features
Access Bandwidth Monitoring
Monitor the health of your MS Exchange server
Create & view alerts for Windows events
Knowledge Base
Active Directory
Multi‐site Support
Ticket Collaboration
150+ Add‐on Apps
IT Asset Management
User Self-service
Team Management
Tickets & Tasks
Monitor S.M.A.R.T. Status of Windows Hard Drives
Real-Time Windows Performance Monitoring
Monitor & Manage Email
Benefits
No ticket limit system
No admin limit
It’s free
Works with native apps for iOS and Android
Large IT help community
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