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Socious Online Community

Name: Socious Online Community
Rating: 4.5 (2 reviews)

By Socious Inc

1069 Interested

Highlights : About Socious Online Community

Billing/Invoicing

Contact Management

Customer Database

About Socious Online Community

Higher Logic Online Communities, formerly know as Socious, is a provider of private online community solutions suitable for midsize and enterprise-level businesses, user groups, and nonprofit organizations. It primarily helps technology companies to build a dynamic and private online community for their user groups and audience. Socious customer community platform offers features to help engage customers online via email and on mobile devices. The rule-based logic allows targeting communications and tracking conversion metrics. Companies can create multiple directories and online groups, keeping the groups status as the public, private or even closed. The online community platforms can be used by business representatives and community members to collaborate, ask and provide answers, share business updates and discuss daily topics. Members can participate from their browser, email inbox using integrated listservs, or community and the mobile-optimized event attendee center.

Specifications

Business Size

Mid-Market, Enterprise

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Customer Database

Collaboration Center

Marketing Automation

Email Marketing

Contact Management

Social Media

Customer Service

Billing/Invoicing

Member profiles

Online groups

Membership management

Product feedback tools

Website & content management

Event & conference management

Discussion boards

Benefits

Build customer relationships by creating online groups for specific customers or members, discussion forms, wikis and a blog.

Increase collaboration and visibility by sharing documents and files, such as support articles, product files, recorded webinars and marketing videos.

Increase engagement with gamification features such as awards, profile badges, and leader boards.

Improve event organization and attendance through online registration, payment acceptance, agenda-building tools and a speaker management system.

Gather feedback from members and customers about products and services through idea sharing, surveys and polls.

Increase revenue by creating an online store with an integrated shopping cart letting your community ship items and download products.

Associated membership management features let you manage initial memberships and renewals, along with providing a dues processing system.

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