Highlights : About SocialClimb
Product Details
Features
Sentiment Analysis
Social Media Monitoring
Campaign Management
Response Management
Review Monitoring
Social Media Metrics
Gamification
Review Generation
Social performance management
Feedback automation
Reputational risk
Reporting & statistics
Email invitations & reminders
Event triggered email
Surveys & feedback
Benefits
Manage the online reputation of both practices and doctors with tools for monitoring online reviews from sites such as Google, Facebook, Healthgrades, and more, and respond to negative feedback in order to resolve any issues or risks.
Benefit from natural language processing to monitor keywords automatically detect any negative or risky feedback. Users receive notifications when negative feedback is detected.
Integrate with a range of third party EHR solutions in order to import patient data, send invitations for reviews automatically, generate reports on patient satisfaction, and more.
Enhance visibility on local, regional, and national search platforms by generating a custom Google My Business (GMB) listing and utilizing keywords for SEO. Create GMB pages for both practices and physicians.
Manage security with single sign on (SSO) authentication and role-based permissions to control which team members have administrative access within the SocialClimb system.
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