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SMS Assist

Name: SMS Assist
Rating: 4.5 (2 reviews)

By SMS Assist

915 Interested

Highlights : About SMS Assist

Vendor Quality

Market Density Efficiencies

Quality Control Savings

Back Office Savings

Improved Working Capital

Data and Analytics

About SMS Assist

SMS Assist is a multisite property management platform designed for commercial and residential property owners, investors, and businesses. Robust and comprehensive; the platform simplifies and streamlines the management and maintenance of commercial facilities and residential properties. Also, it helps businesses improve customer and tenant experience, promote a good brand image, increase property value, reduce operational and maintenance costs, and keep resident turnover rates low. Furthermore, SMS Assist offers a network of affiliates composed of maintenance businesses, subcontractors, and professionals that provide services to its clients. These maintenance professionals are dispatched to over 120,000 residential and commercial client locations to perform jobs such as snow and ice management, landscaping, HVAC, plumbing, electrical, pest control, floor care, appliance repair, restroom and office maintenance, cleaning, and renovation. In addition, SMS Assist helps its affiliates streamline their service verification and invoicing process, purchase equipment and supplies needed for their work, and increase their revenue. Last but not the least, SMS Assist provides users with data and analytics on their maintenance strategies and techniques, allowing them to make changes or adjustments on the fly.

Specifications

Business Size

Small

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Vendor Quality

In-House Teams of Operations Specialists and SMEs

Dispatch Knowledgeable and Experienced Maintenance Professionals

Data and Analytics

Risk Mitigation

24/7 Maintenance Management

SMS Assist Affiliates

Market Density Efficiencies

Route Optimization

Quality Control Savings

Back Office Savings

Improved Working Capital

Sales and Marketing Savings

Benefits

Property owners

SMS Assist is a technology platform that allows property owners to access the services of knowledgeable and reliable maintenance professionals. This is because it is equipped with teams of in-house operations specialists and subject-matter experts which ensure that only those experienced professionals are dispatched to buildings, homes, facilities, and other properties.

Maintenance Professional

As these maintenance professionals handle work order requests, users will be able to view in real time how they do their jobs from start to finish. Because of this, they will be able to validate if the services being performed comply with the requirements of their business. Therefore, SMS Assist offers them the capability to apply consistent quality assurance and control to their property management and maintenance operations.

Data and Analytics

Furthermore, SMS Assist provides them with data analytics on their maintenance spending and techniques. As a result, they will be able to make better decisions and apply the needed adjustments so they can save operational costs and maintenance expenses without compromising the value of their properties or facilities.

Integration

SMS Assist also integrates maintenance professionals and their employees into the platform. Through its affiliate program, they will be able to access the features which help them streamline their back office processes and grow their business. One of the features that SMS Assist provides to its affiliates is route optimization. Route optimization allows them to travel to property locations in less time, improving their speed of service and increasing revenue.

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