Highlights : About SmartNumber
Product Details
Features
Caller identification
Slack texting integration
Call and text enabled
Detailed analytics
Route calls/text by schedule
Automated text responses
Tracking by call/text source
Multi-channel reporting
Analytics dashboard
Benefits
SmartNumber enables users to setup the tracking of calls and texts to determine which campaign or channel they're coming from.
Slack integration enables employees to respond and text with customers where all team members can see, from any device.
See where customers come from with reports by channel, and a SmartNumber listed on each major source of calls and texts to help spend on advertising strategically.
Route calls and text messages to the designated employee based on the time of day, and day of the week with features for smart routing.
Detailed call analytics help discover which channel is receiving the most calls, whether via Google, Facebook, Yelp, and more.
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