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SkyBoss

Name: SkyBoss
Rating: 4.5 (2 reviews)

By SKYBOSS

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Highlights : About SkyBoss

Technician management

Call center management

Dispatch management

Work order management

Route optimization

Calendar management

Multiple property support

Custom reporting options

Transaction monitoring

About SkyBoss

SkyBoss is a cloud-based field service solution suitable for businesses of any size across a variety of industries. Key features include modules for scheduling and dispatch, invoicing and work orders, client tracking, task management, technician tracking and routing, reporting, estimating, mobile support, service agreements, customizable price book and inventory management. SkyBoss includes a drag-and-drop calendar where users can select technicians and book them for jobs. The system will send users notifications for unassigned and open jobs, and they can color code jobs. SkyBoss has a customer relationship management (CRM) module that lets users track their client details. The system has GPS tracking and can plan the most efficient routes and schedule technicians based on their proximity to work orders. Technicians can also create estimates and quotes in the field. Estimates and quotes can be sent to customers, and customers can approve them. SkyBoss is priced monthly for unlimited office users, with additional charges per technician.

Specifications

Business Size

Startup

Deployments

Premise, Cloud

Language Support

English

Platforms

Product Details

Features

Service history tracking

Electronic signature

Billing & invoicing

Customer database

Dispatch management

Inventory control

Job management

Mobile integration

Mobile access

Quote management

Route optimization

Drag and drop interface

Real time updates

Job scheduling

Availability indicator

Client management

Multiple property support

Mobile signature capture

QuickBooks syncing

Credit card processing

Custom reporting options

CSV data export

Quotation management

Geographic maps

Field technician location tracking

Accounting Integration

Activity Dashboard

Activity Management

Assignment Management

Custom Inspection Sheets

Auto-Responders

Automatic Backup

Availability Indicator

Automatic Reminders

Communicaton Management

Credit Card Integration

Billing Client Management

Customizable Reporting

Data Extraction

Real Time Updates

Preventative Maintenance Agreements

Subcontractor Management

Third Party Integration

Benefits

Calendar-based Features

Schedule the dispatch and deployment of field service technicians with intuitive calendar-based features that immediately highlight staff availability while ensuring that the right personnel are assigned to jobs based on skill qualification.

Manage Work Orders

Manage work orders with paperless job notes technicians can refer to in the field, while automated estimates and invoices can be issued in real time via email upon job completion to prompt faster, secured and fully tracked payments from customers.

CRM Integration

Integrated client relationship management keeps important customer information logged and centralized, recording not just detailed contact information but also searchable service and payment histories, forthcoming appointments and more.

Whereabouts and Progress Tracking

Track the whereabouts and progress of field technicians in real time with map displays showing staff proximity to job sites, while using SkyBoss' optimization algorithms to ensure that only the most efficient routes are taken to reduce time / fuel costs.

Customizable

Built-in reporting capabilities promise customizable options across metrics such as invoice aging, quotes won etc, all exportable to CSV format.

The SkyBoss Companion App

The SkyBoss companion app for iOS also delivers optimized system features for mobile field usage, automatically synced to the office system.

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