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sherpadesk

Name: sherpadesk
Rating: 4.5 (2 reviews)

By SherpaDesk

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Highlights : About sherpadesk

Automated Routing

Document Storage

IT Asset Management

Knowledge Base Management

Ticket Management

Service Level Agreement (SLA) Management

About sherpadesk

SherpaDesk is a cloud-based customer relationship management (CRM) solution that integrates core business processes into a single suite. It is most suitable for the small and midsize business markets of professional service firms. SherpaDesk offers ticket management, time tracking, invoicing, email parsing, asset management, project management, customer engagement and reporting.

Specifications

Business Size

Small, Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Service Level Agreement (SLA) Management

Real-time Chat

Interaction Tracking

Email Integration

Customizable Branding

Alerts / Escalation

Automated Routing

Document Storage

IT Asset Management

Knowledge Base Management

Self Service Portal

Ticket Management

CRM

Collaboration Tools

Time & Expense Tracking

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