SessionCam is the easiest way to identify and solve user experience and conversion rate issues. It is an intelligent assistant that understands customer frustration and reveals the most valuable insights in your website visitors’ behavior. It unlocks new opportunities for growth while saving you time and money.
Conversion funnel, form analytics and field drop-off reports
About SessionCam
SessionCam is the easiest way to identify and solve user experience and conversion rate issues. It is an intelligent assistant that understands customer frustration and reveals the most valuable insights in your website visitors’ behavior. It unlocks new opportunities for growth while saving you time and money.
Specifications
Business Size
Small
Customization
Yes
Deployments
Cloud, Open API
Language Support
English
Platforms
Product Details
Features
Watch recordings of customers using your website
Replay website visits to understand user behavior
Replay form input and page scrolling
Conversion funnel, form analytics and field drop-off reports
Replay Ajax interaction such as text and image replacement
SessionCam API and data exports
Website heatmapping including mouse movement and clicks.
Create mouse movement heatmaps
Benefits
Instantly uncover points of frustration thanks to the Customer Struggle score
Your website’s biggest issues and opportunities for growth automatically revealed through machine-learning. The higher the score, the greater the struggle.
Don’t rely on guesswork – see exactly what your website visitors see and do with Session Replay
Watch how customers interact with your website including mouse movement, clicks, form input, scrolling, mobile gestures and dynamic Ajax interactions.
Unlock more revenue with Error Reporting
You don’t have time to tag every type of error that visitors encounter. SessionCam exposes your most costly error messages impacting the user experience.
Key Journeys surfaces the most valuable routes through your website with zero effort
Automatically reveal your most important routes to conversion and see how traffic flows outside your conversion funnels.
Understand your website’s most pressing conversion, frustration and traffic issues at a glance
Opportunities shows you emerging issues, giving you an instant and automatically updated overview of your website’s user experience health so you can take action and stop issues in their tracks.
The Customer Struggle score algorithm helps understand customers’ behavior
The Customer Struggle score algorithm is trained to understand your customers’ behavior. It takes into account hundreds of different behavioral indicators including clicks, taps, scroll distance, scroll velocity, dwell time and time on page, as well as the influence of browser events and device types.
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