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ServusConnect

Name: ServusConnect
Rating: 4.5 (2 reviews)

By ServusConnect

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Highlights : About ServusConnect

Work directly with customers on a common software platform

Attach photos/videos to Servus Requests

Tag location of Servus Requests and navigate to them

Integrated invitation workflow to build a service community

Reference feedback history and Servus Stat scores

Create Servus Requests directly from inbound emails

About ServusConnect

In today's property services market, both commercial property/maintenance managers and their service professional vendors are spending too much time managing service requests. The technology & communication mediums they are using are not well connected, or fragmented across complicated and expensive property management systems, email, text, phone, and even fax. In addition, the service history is almost impossible to audit or review later by either party. This is not only costly, but extremely inefficient and hard to manage. There is a solution - ServusConnect combines an updated service request workflow with an intuitive (easy to use) mobile design. ServusConnect is ideal for issue identification, quality assurance, inspections, warranty, or even task management. And, with the Zapier integration, ServusConnect can be connected to a growing list of other software solutions that you already use to run your business (calendars, invoicing systems, social media review sites, etc.). ServusConnect also provides service professionals with way to make service-based recommendations back to the commercial property/maintenance managers - giving the service professional a new platform to increase sales and visibility with their customers. In summary, ServusConnect is a great low cost mobile solution for those making service requests and those performing professional services to complete those requests. Try ServusConnect today - it's easy to get started!

Specifications

24/7 Support

Yes

Business Size

Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Define service related details within Servus Request

Tag location of Servus Requests and navigate to them

Attach documents to Servus Requests for reference

Attach photos/videos to Servus Requests

Build an organization to enable Servus Request re-assignment

Work directly with customers on a common software platform

Integrated invitation workflow to build a service community

Give private feedback to suppliers with Servus Stat scoring

Reference feedback history and Servus Stat scores

Push notification in iOS & Android app

Create Servus Requests directly from inbound emails

Leverage Zapier to hook your favorite apps to SERVUS

Benefits

Mobile utility for on-staff maintenance technicians and external vendors

Ability to quickly provide status updates, gather photo documentation of work performed

External vendors with easy means to submit invoices for faster approval and payment

Near real-time feedback from residents on their satisfaction of work performed

Operational KPI dashboard on how your properties are performing

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