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ServiceWorks

Name: ServiceWorks
Rating: 4.5 (2 reviews)

By Service Works

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Highlights : About ServiceWorks

Customer Management

Electronic Signature

Equipment Management

File Storage

Fleet Management

Inventory Control

About ServiceWorks

ServiceWorks is a cloud-based solution that helps businesses manage field employees and service delivery operations. Key features include inventory management, route optimization, customer feedback, alerts/notifications, data storage, invoicing and dispatching. Designed for businesses of all sizes, ServiceWorks comes with a tracking tool to scan and update devices while working with firms located in remote areas. The communication module enables users to automate processes such as notifying clients about payments and orders. Additionally, it allows users to draft and send estimates from remote locations and share them with employees and clients. ServiceWorks comes with a GPS tracking solution to map employees’ locations and save routes for future reference. The product allows integration with QuickBooks. It is available on a monthly subscription and support is extended via documentation, phone, email and online help desk.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Alerts/Notifications

Costing

Customer Management

Dispatching

Electronic Signature

Equipment Management

File Storage

Fleet Management

GPS Tracking

Online Booking

Inventory Control

Payment Collection in the Field

Picking & Routing

Quotes / Estimates

Purchasing

Recurring Appointments

Scheduling & Appointments

Service History Tracking

Visual Job Costing

Time Clock

Benefits

Accessed from Anywhere

Customer data can be accessed from anywhere, through any internet-enabled device, and devices can be scanned, updated, and tracked from the field.

Drag-and-drop Calendar

The drag-and-drop calendar allows users to easily schedule and reassign jobs.

Electronic Signature

ServiceWorks offers electronic signature capture, enabling the secure signing of agreements, contracts, and other documents.

GPS tracking

GPS tracking lets managers view team locations in real time, visualized on a map, and ServiceWorks also stores routes to provide full location histories.

Purchase Order Requests

Purchase order requests can be placed when creating new jobs based on required materials and inventory, and all materials used can be tracked and reported on.

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