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SeamlessDesk Software

Name: SeamlessDesk Software
Rating: 4.5 (2 reviews)

By Seamless Desk

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Highlights : About SeamlessDesk Software

Service Level Agreement (SLA) Management

Multi-Channel Communication

Interaction Tracking

Email Integration

Customizable Branding

Alerts / Escalation

About SeamlessDesk Software

SeamlessDesk is a cloud-based help desk solution that lets customers create tickets to address issues. Key features include time tracking, ticket management and agent inbox management. SeamlessDesk’s ticket submission form helps customers raise tickets to get their issues resolved. The form is customizable and allows agents to show or hide any part of the form.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Alerts / Escalation

Automated Routing

Document Storage

IT Asset Management

Knowledge Base Management

Network Monitoring

Self Service Portal

Ticket Management

Service Level Agreement (SLA) Management

Multi-Channel Communication

Interaction Tracking

Email Integration

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