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ScreenSteps

Name: ScreenSteps
Rating: 4.5 (2 reviews)

By ScreenSteps

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Highlights : About ScreenSteps

Built-in screen capture and annotation

Online Knowledge Base

Usage Reports

Viewing permissions

PDF export

About ScreenSteps

ScreenSteps is designed for creating internal procedure documentation and operations-based training courses. Ideal for employees who need quick answers, such as call center agents, inside-sales reps, and customer support teams. Perfect for employers who deal with regular turnover on their teams. ScreenSteps has all the tools you need to build out an internal knowledge base in a fraction of the time it normally takes. It also includes features for pushing your content to your employees where they need it - in the web applications they use every day to do their job.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Built-in screen capture and annotation

Chrome Extension

Usage Reports

Content management

Viewing permissions

Article revisions

Keyword search

Benefits

Reduce the time customers sit on hold with your call center agents

Onboard new employees in less time with courses and checklists

Build a robust knowledge base by collaborating with your team

Employees quickly find answers because very article in ScreenSteps is keyword searchable

Create amazing content in a fraction of the time with the ScreenSteps editor

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