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Scal-e

Name: Scal-e
Rating: 4.5 (2 reviews)

By Scal-e

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Highlights : About Scal-e

Behavioral Analytics

Information Governance

Customer Surveys

Data Quality Control

Master Data Management

About Scal-e

Scal-e is a web-based marketing solution that reaches audiences through customer loyalty programs and customer data management to gain a 360 degree view on customer tendencies. The system comes with 5 modules including data management, audience builder, omnichannel orchestration, customer retention, and customer intelligence. The omnichannel module allows for multi-channel marketing campaigns that can be distributed through email, SMS, print, social media, wechat, and more to reach a multitude of prospects and existing customers. Additionally, the solution comes with a regulatory management engine that protects customer privacy through data encryption. Scal-e provides customer loyalty management that analyzes customer trends and gives incentives to returning customers based on previous activity. The system also comes with a feedback options that allow customers to rate their online experience through forms, multiple choice questions, and statistics. In addition, the data management module displays statistics through custom dashboards that give a complete overview of how campaigns are operating with ROI analysis.

Specifications

Business Size

Small

Deployments

Premise

Language Support

English,French,Chinese

Platforms

Product Details

Features

Behavioral Analytics

Customer Data

Customer Profiles

Customer Surveys

Data Matching

Data Quality Control

GDPR Compliance

Gift Card Management

Information Governance

Master Data Management

Membership Management

Segmentation

Loyalty Cards

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