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SapphireIMS

Name: SapphireIMS
Rating: 4.5 (2 reviews)

By SapphireIMS

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Highlights : About SapphireIMS

Depreciation scheduler

Powerful CMDB

Asset relationships and hierarchy

Configurable workflows

Automate topology mapping

Missing agent reconciliation

About SapphireIMS

SapphireIMS is a cloud-based and on-premise IT service management software. It helps businesses of all sizes across various industry verticals automate their IT service management. Primary features include incident management, change management, a service catalog, customizable workflows and reporting. SapphireIMS offers service desk features, asset management, inventory and compliance management, service automation, and business service monitoring capabilities within a suite. Other features include SLA management and monitoring, built-in ITIL standard process templates, ticket creation, a known-error database and a user portal.

Specifications

Business Size

Small, Startup

Deployments

Premise, Cloud

Language Support

English

Platforms

Product Details

Features

Depreciation scheduler

Powerful CMDB

Asset relationships and hierarchy

Configurable workflows

Missing agent reconciliation

Automate topology mapping

Offline and internet-based inventory

Inventory change tracking

Software deployment

Patch management

Power management

Process and task automation

Remote control

Detailed software inventory

License and contract expiry notification

Benefits

Highly configurable software

SapphireIMS is a highly configurable software that ensures all your business practices are adapted without compromise. It’s a single platform that unifies multiple modules to effectively manage every facet of asset management, right from the procurement level to the disposal stage.

To provide insights and alerts

The solution’s asset lifecycle management offers a single source of asset data. The data is analyzed to provide insights and alerts that help you respond to issues promptly and promote better asset utilization.

Software Asset Management (SAM) module

the Software Asset Management (SAM) module offers a centralized view of every asset within the organization. It empowers you to proactively manage all assets at any level to transform the assets’ lifecycle into an efficient policy-compliant and cost-optimal environment. The module provides reliable tools including contract and license expiry notifications, software metering, software license compliance, and more to control all risks.

Automation and compliance module

Another powerful feature is the automation and compliance module. The module provides tools that offer unprecedented predictability into asset management. It works in tandem with SapphireIMS’ IT automation to present an effective operation model with trifling resource requirements.

Keeps the IT infrastructure secure

The feature keeps the IT infrastructure secure, up-to-date, and compliant. It reduces the time required to manage IT assets while promoting operational efficiency for a better return on investment (ROI).

The discovery and inventory module

The discovery and inventory module facilitates seamless flow of asset information for improved monitoring, effective asset management, and better KPIs evaluation. The module features an agent & agentless automatic discovery tool crafted to gather vital asset configuration information. The tool minimizes manual intervention and helps you maintain integrity and consistency of asset information

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