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SAP Hybris

Name: SAP Hybris
Rating: 4.5 (2 reviews)

By SAP

990 Interested

Highlights : About SAP Hybris

Product Content Management

Catalog Management

Subscription Order Management

Built-In SEO Optimization Tools

Multi-Channel Commerce

Customer Financial Management

About SAP Hybris

SAP Hybris is an omnichannel commerce platform, offering products to help enterprise companies target, engage, and support their customer base. The solution is available for cloud-based or on-premise deployment and integrates with multiple applications. Their commerce platform makes up the core of SAP Hybris. It combines multiple touch-points for businesses to connect with their customers, whether it be online, mobile, social media or print. Marketing applications allow users to gather real-time insights into customer trends, allowing for targeting the customer experience across channels. Automation capabilities abbreviate processes to follow leads through the sales funnel. SAP Hybris Service helps manage client self-service, contact centers, and field service tracking. Multi-site and currency options are provided by the solution for global companies. It delivers a suite of applications that can be used to manage the client life-cycle, from marketing and sales, to support and service. Support is available via phone and email.

Specifications

Business Size

Enterprise

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Product Content Management

Catalog Management

Omni-Channel B2b

Omni-Channel B2c

Multi-Channel Commerce

Built-In SEO Optimization Tools

Sales Performance Management

Sales Force Automation

Subscription Order Management

Agile Charging

Optimized Pricing Simulation

Versatile Document Management

Customer Financial Management

Benefits

SAP Hybris solutions and products are engineered with customer-centric and data-centric capabilities which enhance the flow of information, the timeline of workflows, the performance of processes and the relationships with the customers. The software sports numerous features that are beneficial with relation to automation and digital transformation that they bring for the businesses.

Omni-Channel Versatility

For all businesses with a huge customer base, it’s difficult to engage with the customers if a single platform is used. With Omni-Channel B2B and B2C interactions, businesses can deliver the solutions that the customer is looking for using multiple marketing platforms. Customers just don’t stay as the end users rather they become a part of the process starting from data collection to merchandising.

Customer-Centric Operations

SAP Hybris products for Sales cater to the ever changing dynamics of the digital enterprise workflows and customer engagements. Customers look for real-time interactions and data processing and look past any passive engagements. The Sales products of SAP Hybris are cloud based with an integrated framework of CRM. They fetch the customer data through algorithms and provides it to the front line sales team which can use this data to generate leads and prospects.

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