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SAP Cloud for Service

Name: SAP Cloud for Service
Rating: 4.5 (2 reviews)

By SAP

1000 Interested

Highlights : About SAP Cloud for Service

Multichannel service ticket management

Social media platforms

Web self-service channels

About SAP Cloud for Service

SAP Cloud for Service is an online software solution for customer service and support (CSS) by SAP, a longtime leader in the enterprise resource planning (ERP) and customer relationship management (CRM) space. This system offers multichannel service ticket management across email, chat, phone, SMS, social media platforms and Web self-service channels. Automation features allow CSS departments toŸ route, assign and escalate messages within a single product framework.

Specifications

Business Size

Small

Deployments

Premise, Cloud

Language Support

English

Platforms

Product Details

Features

Web self-service channels

In-context social collaboration

Full-featured mobile experience

Automation

Customer service and support

Multichannel service ticket management

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