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Salesforce Community Cloud

Name: Salesforce Community Cloud
Rating: 4.5 (2 reviews)

By salesfo

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Highlights : About Salesforce Community Cloud

Business Integration

Knowledge Base and Q&A

Sales Force Automation

Community Management

Branded Community

About Salesforce Community Cloud

Salesforce Community Cloud is a cloud-based enterprise community platform that enables employees, partners and customers to connect at a single location. It allows users to collaborate and share their ideas and content with each other. Salesforce Community Cloud offers a unified platform where users can create communities that members can join. This platform offers business integration functionality, allowing users to collaborate on business-critical files from within communities. The social feed feature of the product allows users to follow other team members and helps facilitate their collaboration. This solution also offers a built-in social intelligence feature that delivers suggestions to users based on their interests and behavior patterns. Other features include customizable templates, branding options and mobile accessibility.

Specifications

Business Size

Enterprise

Customization

Yes

Deployments

Premise, Cloud

Language Support

English,Spanish

Platforms

Product Details

Features

Business Integration

Customization

Mobile Optimization

Knowledge Base and Q&A

Sales Force Automation

Data Sharing

File sharing

Topics Pages

Community Management

Personalization

Branded Community

Case Escalation

E-commerce

Personal Member Scoring

Dashboards and Reports

Community Groups

Feed Actions

Chatter Collaboration

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