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RingOver Software

Name: RingOver Software
Rating: 4.5 (2 reviews)

By RingOver

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Highlights : About RingOver Software

Audio / Video Conferencing

Blended Call Center

Call Center

Call Logging

Call Notes

Call Tags

About RingOver Software

RingOver is a cloud-based business phone system for flexible teams to simplify call handling. Obtain virtual numbers in 60+ countries and benefit from free unlimited calls. Sales and support teams can improve their CRM and Helpdesk tools by integrating with RingOver to access call centre features such as click to call dialing, automatic logging of call activity, voicemail and recordings in the corresponding contact file. Other telephony features include shared numbers, toll free numbers, customizable voice greetings, IVR, automatic call routing, call queuing, call waiting, caller ID, call tags, call transfer, opening times, chat and SMS. Using the configuration settings in the team dashboard, admins can ensure their employees in any geographic location stay reachable at all times. Supervisors can also access real-time statistics and analytics data on call trends to improve the performance of their staff. Available via mobile and web apps, RingOver accompanies teams wherever they go and supports their growth with a simple cloud phone solution that complements their workflow.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Audio / Video Conferencing

Blended Call Center

Call Center

Call Logging

Call Notes

Call Tags

Call whisper

Caller Identification

Chat / Messaging

Click-to-call

Computer Telephony Integration

Double-listening

Employee Directory

Encryption

Inbound Call Center

Inbound Reporting

Interactive Voice Response

Manual Dialer

Multi-User Collaboration

Outbound Call Center

Outbound Reporting

Phone Key Input

Queue Management

Real-time analytics

Reporting/Analytics

Ring Groups

SIP Trunking

Unified Communications

Virtual Call Center

VoIP

Voice & Data Integration

Voice Customization

Voice Quality Enhancement

Benefits

Unlimited calls

No limits on your calls to up to 65 destinations

HD Quality

Enjoy unmatched VoIP sound quality

Calls from computer

Log on to your account and call from any computer

Calls from mobile apps

Download the RingOver app to make calls on the go

Simplified call transfer

Transfer your internal calls in one click

Landline & mobile numbers in 65 countries

Establish local phone support all over the world

Custom welcome greetings

Use RingOver’s online studio to personalize your welcome greetings

Statistics and calls logs

Activate client support numbers et follow your calls efficiently

CRM sync

Integrate your calls into your third-party business apps

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