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Ringio

Name: Ringio
Rating: 4.5 (2 reviews)

By Ringio

1132 Interested

Highlights : About Ringio

API

CRM Integration

Call Recording

Call Reporting

Call Routing

Call Transfer

Caller ID

Monitoring

Real Time Analytics

About Ringio

Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more. It’s used by sales teams in many industries such as healthcare, media, non-profit and banking. The system can integrate with SalesForce.com, Zoho CRM and Google Contacts. These integrations allow businesses to route calls based on a variety of fields such as lead owner, pipeline stage and customer tier. It provides click-to-call capability directly from the CRM system and also automatically logs and records calls.

Specifications

Business Size

Startup

Deployments

Premise

Language Support

English

Platforms

Product Details

Features

API

CRM Integration

Call Recording

Call Reporting

Call Routing

Call Transfer

Caller ID

Monitoring

Real Time Analytics

Real Time Reporting

Voice Mail

Lead Management

Contact Management

Call Recording

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Telemarketing Management

Voice & Data Integration

VoIP

Lead Capture

Auto Dialer

Benefits

Accelerate sales by increasing the amount of team calls

Accelerate sales by increasing the amount of team calls, enabling reps to blaze through lead lists with power dialing and improved connection rates.

Automate call logging and recording

Automate call logging and recording from within an existing CRM, customizing data collection to better analyze successful call conversion.

Listen in and monitor live calls

Listen in and monitor live calls when coaching reps on best practice, building up a library archive of notable calls for training reference.

Offering real-time insights on call performance and outcomes

View extensive analytics plotted via easy to interpret pie charts and bar graphs, offering real-time insights on call performance and outcomes.

Create new leads from calls

Create new leads from calls, route calls instantly and manage call queues efficiently to provide satisfactory customer support experiences.

Ringio integrates natively with Salesforce

Ringio integrates natively with Salesforce to ease setup, add instant dialing, log call data and handle inbound/outbound calls more intelligently.

Allows Ringio to seamlessly connect sales reps to any lead

Zoho Click-to-Call integration allows Ringio to seamlessly connect sales reps to any lead, account or contact, logging calls with links to recordings.

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