Highlights : About RingCentral Office Software
Always on service
Answering Rules
Auto-Receptionist
Box, Dropbox, Google Drive Integrations
Business SMS
Call Forwarding
Call Screening
Product Details
Features
Always on service
Answering Rules
Auto-Receptionist
Box, Dropbox, Google Drive Integrations
Business SMS
Call Forwarding
Call Screening
Caller ID
Conferencing
Directory Listings
Internet Fax; CloudFax; Cloud PBX
Local Numbers
Microsoft Outlook Integration
Ringcentral Mobile App For Ios, Android, Blackberry
Salesforce Integration
Softphone
Toll-Free Numbers
Unlimited Calling
Voip Service
Voicemail, Voicemail To Email
Benefits
RingCentral Quality Assurance
Quality of service (QoS) is very important to our customers, and to us. That’s why developed RingCentral Quality Assurance™ (RQA), one of the most proactive QoS initiatives in the industry.
Proactive Identification
At the core of RQA is proactive identification, a proven methodology that uses state-of-the-art software and tools to proactively identify customers who are experiencing quality issues as defined by industry standard metrics. Every network call is scored using various industry standards including MOS, R-factor, jitter, packet loss and call failure. Scoring is combined with a trend analysis that maps call quality on a weekly basis.



