Highlights : About Ricochet360
Product Details
Features
Analytics/ROI Tracking
Auto Dialer
Auto-Dialing
Built-in Telephony
CRM
Calendar/Reminder System
Call Center
Call Logging
Call Management
Caller Identification
Campaign Specific Caller ID
Collaboration
Computer Telephony
Customer Engagement Center
Data Management
Distributed Call Recording
Drip Campaigns
Dynamic Content
Email Marketing
Hotkeys
Interaction Tracking
Interactive Voice Response
Internal Chat Integration
Knowledge Base
Landing Pages / Web Forms
Line Transfer
Manual Dialer
Marketing Automation
Marketing Automation Integration
Multi-Line Support
Multi-Part Conferencing
Multiple Scripts
Online Voice Transmission
Outbound Reporting
Outside Party Line Transfer
Phone Key Input
Play Music on Hold
Progressive Dialer
Quality Management
Queue Management
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