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Retreaver Software

Name: Retreaver Software
Rating: 4.5 (2 reviews)

By Retreaver

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Highlights : About Retreaver Software

CRM

Call Recording

Call Routing

Caller Identification

About Retreaver Software

Retreaver is a cloud-based call center solution that tracks, tags and routes callers to specific agents or departments. The solution helps agencies, marketers and brands analyze their inbound calls, manage caller profiles, dynamically route calls, analyze ROI, track conversions and generate reports. Retreaver offers the capability to place calls on hold and transfer calls to available agents. Users can also record and log call information for future analysis. After each call the solution triggers an automatic workflow which provides analysis into ROI data.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

CRM

Call Recording

Call Routing

Caller Identification

Campaign Management

Conversion Tracking

IVR / Voice Recognition

Keyword Tracking

Benefits

Call Tracking

Manage call tracking needs for multiple clients from a single, centralized account.

Channel Campaign

Multi-channel call attribution tools enable users to track every call back to its source (channel or offline/online campaign).

Call Routing

Create and launch hundreds of personalized caller journeys using tag-based routing tools.

Integrates

Retreaver integrates with Eloqua, allowing users to design call campaigns and track leads from within the Oracle Marketing Cloud.

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