Resmark is a cloud-based business management solution for small to midsize tour operators that offers booking management, customer communication tools, guest experience management and social presence management within a suite. Resmark allows users to manage activities, hotel bookings and rental equipment booking. The product also allows users to create websites for their business with the help of customizable templates. The websites are mobile responsive and enable customers to book tours and activities from mobile devices. Resmark features cross-selling features which allow users to recommend related packages to customers based on their booking history. After a trip is complete, the software sends automated emails to customers requesting them to rate and share their experience on different websites such as Facebook and TripAdvisor.
Resmark is a cloud-based business management solution for small to midsize tour operators that offers booking management, customer communication tools, guest experience management and social presence management within a suite. Resmark allows users to manage activities, hotel bookings and rental equipment booking. The product also allows users to create websites for their business with the help of customizable templates. The websites are mobile responsive and enable customers to book tours and activities from mobile devices. Resmark features cross-selling features which allow users to recommend related packages to customers based on their booking history. After a trip is complete, the software sends automated emails to customers requesting them to rate and share their experience on different websites such as Facebook and TripAdvisor.
Specifications
Business Size
Startup
Customization
Yes
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Accommodation Booking
Activities Booking
Central Reservation System
Itinerary Creation
Customer Management
Payment Processing
Price / Margin Management
Serves Adventure Tours
Single / Group Reservations
Benefits
Intuitive reservation system
Resmark is a smartly crafted solution that provides a robust set of features to all tour operators and travelers. The platform is designed to help operators to increase reservations. It allows your potential guests to connect and complete their booking either in person, by phone, or online. The intuitive reservation system helps your guest and agents wade through the quick booking process.
Built-in email system
The platform has a built-in email system designed to automatically relay pertinent information to guest regarding upcoming departures. This leads to more prepared guests, better service, and ultimately, better guest experience.
Back office reservation management
Resmark provides a powerful back office system which helps you manage payments and book products for streamlined reservation process.
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