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RepairShopr

Name: RepairShopr
Rating: 4.5 (2 reviews)

By RepairShopr

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Highlights : About RepairShopr

Ticketing System

Marketing Tools

POS

Website Management

Customer Web Portal

Billing, Invoicing, and Estimating

About RepairShopr

RepairShopr is customer relationship management (CRM) software designed to help users manage ticketing, invoicing, point of sale, field services and marketing for repair shops. It is suitable for computer repair shops, plumbing businesses, auto repair, watch repair, HVAC servicers and painting contractors.

Specifications

Business Size

Startup

Deployments

Premise, Cloud

Language Support

English

Platforms

Product Details

Features

Ticketing System

Marketing Tools

POS

Website Management

Customer Web Portal

Billing, Invoicing, and Estimating

Inventory Management

Customizable Intake Form

Field Service/Appointments

Leads Tracking

App Integrations & API

Benefits

Ticketing System

The ticketing system is regarded as the heart and soul of any repair shops. On this premise, RepairShopr provides a ticketing system that enables users to track their tickets and to keep their customers updated on the status of a repair work. This system ensures that the technician or staff will never miss out any important parts of a repair workflow.

Ticket Progress Bars

The ticketing system of RepairShopr provides Ticket Progress Bars, which indicate what have been accomplished so far for an open ticket. As an example, when there is a ticket created for a computer hardware repair and diagnosis has already been made; the Ticket Progress Bar for Diagnostic will turn to green, indicating that the diagnosis is completed.

Marketing Functionality

Another feature of RepairShopr is its marketing functionality. The CRM software, as mentioned earlier, integrates a marketing system into its platform. This allows users to create campaigns, which content can be customized by the users themselves. Technicians will be able to send quick follow-up notes to customers, reminding them to keep in touch if issues will arise. Users can also create lists of customers, which they can target for sales and promotions.

Website Management

RepairShopr also features a website management capability. It enables users to deploy wizards to their own website, which capture information related to a customer’s issue, such as the type of device he or she is using. Tickets can also be created right from their own website.

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