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RenewityRMA

Name: RenewityRMA
Rating: 4.5 (2 reviews)

By Renewity

1248 Interested

Highlights : About RenewityRMA

Adjustor Management

Claim Resolution Tracking

Electronic Claims

Queue Management

Service History Tracking

Warranty Claims Management

About RenewityRMA

RenewityRMA is a cloud-based RMA (return merchandise automation) solution that helps businesses define and implement processes for returns and service management across multiple locations. Key features include quote generation, case management, serial number validation, KPI tracking, data export, and reporting. The application allows users to define fields for processes in various formats such as numeric, text, drop-down, date, and lookup, and categorize them into logical groups. Administrators can provide role-based data access permissions to users by creating custom views related to the RMA process. The solution enables supervisors to assign tasks to team members and send automated emails to customers to report work progress.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Adjustor Management

Alerts/Notifications

Automated Routing

Claim Resolution Tracking

Customer Management

Electronic Claims

Eligibility Verification

Email Management

For Field Service

For Manufacturers

Known Issue Management

Product Registration

Quotes/Estimates

Reporting/Analytics

Service History Tracking

Support Ticketing

Warranty Claims Management

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