Home > Softwares > Operation and Service Software > Call Recording Software > Refract.ai

Refract.ai

$Refract.ai$

Refract.ai

Name: Refract.ai
Rating: 4.5 (2 reviews)

By Refract

Refract unlocks the black box of revenue intelligence - analysing calls, demos and meetings to level jump rep performance,accelerate revenue and successful outcomes and deliver strategic business intelligence locked in conversations. Refract is a web-based video tagging platform designed primarily for sales teams to conduct training and provide coaching to individuals. The collaborative solution allows users to upload training video or audio files and share with multiple users across the organization. The solution basically provides tools for creating campaigns, recording & tagging videos, sharing files, building a central video library, analyzing trends and more. Businesses can upload and share video and audio files with the targeted users and use custom tags and data fields for categorizing content. Every new file is automatically stored in a central library and can be accessed by business users at a later stage. Participants can simultaneously collaborate with comments & feedbacks while watching the video and interact with other participants using the adjacent comment section. The campaign administrator can collect responses from the various participants and perform analytics to evaluate the performance of the engagement. The administrator can fully control access levels of participants, granting permissions to join, comment, review or lead a video campaign. Users can tag a particular section in a video and make that clip available for commenting, sharing or exporting. Administrators can build a central video library and users can search videos by campaign, tags, duration, date or other user defined queries. Campaign organizers can also score campaigns based on their level of participation and generate performance scorecards for individuals and departments. The solution is primarily used by small and midsized businesses across various sectors including education, IT, and private sectors. Receptive, Experian marketing services, SaleCycle and Medidata are some of its listed clients.

1041 Interested

Highlights : About Refract.ai

Add tags/ comments to audio (sales calls)

Review event recordings

Best Practice Library

Export data for analysis

Upload video or audio file

Create multiple accounts for departments or clients

About Refract.ai

Refract unlocks the black box of revenue intelligence - analysing calls, demos and meetings to level jump rep performance,accelerate revenue and successful outcomes and deliver strategic business intelligence locked in conversations. Refract is a web-based video tagging platform designed primarily for sales teams to conduct training and provide coaching to individuals. The collaborative solution allows users to upload training video or audio files and share with multiple users across the organization. The solution basically provides tools for creating campaigns, recording & tagging videos, sharing files, building a central video library, analyzing trends and more. Businesses can upload and share video and audio files with the targeted users and use custom tags and data fields for categorizing content. Every new file is automatically stored in a central library and can be accessed by business users at a later stage. Participants can simultaneously collaborate with comments & feedbacks while watching the video and interact with other participants using the adjacent comment section. The campaign administrator can collect responses from the various participants and perform analytics to evaluate the performance of the engagement. The administrator can fully control access levels of participants, granting permissions to join, comment, review or lead a video campaign. Users can tag a particular section in a video and make that clip available for commenting, sharing or exporting. Administrators can build a central video library and users can search videos by campaign, tags, duration, date or other user defined queries. Campaign organizers can also score campaigns based on their level of participation and generate performance scorecards for individuals and departments. The solution is primarily used by small and midsized businesses across various sectors including education, IT, and private sectors. Receptive, Experian marketing services, SaleCycle and Medidata are some of its listed clients.

Specifications

24/7 Support

Yes

Business Size

Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Tag moments

Add tags and comments to videos (demos, F2F recordings)

Time-stamp data

Send invites

Best Practice Library

Review sales emails

Add tags/ comments to audio (sales calls)

Conduct role-play scenarios

Assign tasks

Resource library

Data analysis

Review event recordings

Create a training environment

Analyze department wide trends

Upload video or audio file

Dashboard

Feedback management

Track campaign progress

Export data for analysis

Positive & negative scoring

Customizable data fields

Grant permission to access content

Create multiple accounts for departments or clients

Benefits

Refract allows sales managers to coach their teams in a virtual environment through a web-based video sharing platform.

Managers can add tags and comments to a particular section of the video and share only the relevant video clip with a brief description.

All video, audio and mini clips are stored in a central repository from where it can be accessed by the users anytime later, in case they miss the current session.

Using Refract's scorecards, campaign organizers can assign scores to individual participants based on their level of participation and use those scores for peer comparison or group analysis.

The solution offers individual and group dashboards to analyze their strength and weakness and customize learning plans for everyone accordingly.

Recommended Product

Social Media Premium Package

Features: 30 High Quality Postings 3 Social Media Platform

Website Design Standard Package

Features: Linking 30 to 50 static pages. Call to Action feature.

Diginyze Standard Cloud

Features: Upto 500 products Listing 24/7 Chat BOT support.

ECommerce SEO Gold Package

Features: 1- 100 products optimized Easy way to position your ecommerce store in Google, Yahoo, and Bing results

SEO Advance Package

Features: Upto 200 Keyword Optimization ROI-Driven SEO

SolarWinds N-central

Features: Backup and Recovery Billing & Invoicing

The Survey System

Features: Live Results Tracking Online Polling

Time Tracker

Features: Accept online payments Automatic overtime calculations

Gaia

Features: Batch Resizing & Watermarking Exporting & Sharing

All in One Success Platform

Features: Work order management Customer DataBase

Netpeak Spider

Features: Spot 80+ issues of website optimization Check 70+ key on-page SEO parameters