Home > Softwares > Operation and Service Software > Field Service Management Software > ReachOut Suite

ReachOut Suite

Name: ReachOut Suite
Rating: 4.5 (2 reviews)

By ReachOutSuite

1077 Interested

Highlights : About ReachOut Suite

Technician management

Time tracking by project

Assignment management

CRM integration

Employee management

Mobile integration

About ReachOut Suite

ReachOut Suite is a cloud-based solution for managing the delivery of field services. Key features include audits and inspections, work order management and surveys. On-premise deployments are also available. ReachOut includes tools to help users organize, schedule, dispatch and track work, as well as deliver and analyze field services. Users can manage team utilization and assign work using a drag and drop interface. Mobile apps for iOS and Android allow field staff to update job information from the job site, and workers are automatically notified about schedule changes. The ReachOut customer repository stores client interaction history, and users can view prior activities and past client purchases from a single dashboard. Users can construct configurable and reusable inspection workflows with a guided data collection interface from a smartphone or desktop. Support is offered through an online knowledge base, email and teleconference.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Service history tracking

Technician management

Quotes / estimates

Activity audit

Time tracking by project

Quickbook and Xero

Assignment management

Calendar management

Contact history

CRM integration

Client database

Digital signage

Digital signature

Document storage

Employee management

GPS

Mobile integration

Offline access

Project time tracking

Real time monitoring

Quote generation

To-Do list

Workflow management

Automated scheduling

Feedback collection

Drag & drop interface

Location tracking

Surveys & feedback

Electronic signature

Inspection management

Time / task reporting

Employee location tracking

Job scheduling

Remote access

Clock in / out

Benefits

ReachOut Suite’s Kanban Boards Tool

Stay organized with ReachOut Suite’s Kanban boards tool for workflow visualization. Every member of the team can see what’s on their to-do list with easy-to-read visual arrangements.

Real-time Tracking of all Team Members

Keep track of all team members in real-time with GPS maps. ReachOut allows managers to keep track of where workers are and if they are where they are scheduled to be.

Annotate and upload photos with ReachOut to add to tasks, audits and inspection forms.

ReachOut Suite’s iInbuilt CRM

Use ReachOut Suite’s inbuilt CRM to capture customer feedback with post-visit feedback forms and gain insights into customer satisfaction.

Customized and Reusable Inspection

Create customized, reusable inspection ‘smartforms’ for your business auditing and inspections. Collect data and input directly into your smartphone or tablet even when offline.

Recommended Product

Social Media Premium Package

Features: 30 High Quality Postings 3 Social Media Platform

Website Design Standard Package

Features: Linking 30 to 50 static pages. Call to Action feature.

Diginyze Standard Cloud

Features: Upto 500 products Listing 24/7 Chat BOT support.

ECommerce SEO Gold Package

Features: 1- 100 products optimized Easy way to position your ecommerce store in Google, Yahoo, and Bing results

SEO Advance Package

Features: Upto 200 Keyword Optimization ROI-Driven SEO