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ReachEdge

Name: ReachEdge
Rating: 4.5 (2 reviews)

By REACHLOCAL

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Highlights : About ReachEdge

Lead Source Tracking

Call Recording

Lead Nurturing Emails

ROI Reporting

Mobile App & Alerts

Lead List of Best Prospects

Automated Staff Reminders

Lead Insights

About ReachEdge

ReachEdge is a web-based lead conversion system designed to be used by local businesses of any size. Included are tools for lead capture and tracking, call recording, automated lead nurturing, marketing analytics, ROI reporting, and more. ReachEdge integrates with users’ websites and dynamically displays unique web forms and phone numbers for each marketing source, enabling users to track which marketing source has brought in each lead. Detailed lead information, including phone number, name, date, and exact contact time, is recorded by ReachEdge in lead lists. All incoming phone calls are also recorded, with details of the call time and length, and users can play back recordings to revisit information provided by leads, or to monitor employee call handling capabilities, enabling the provision of targeted call coaching based on their performance. When a new contact calls or emails, ReachEdge automatically notifies users, allowing them to immediately review and classify the lead, and begin the automated lead nurturing process. Daily notifications remind staff of required follow-ups, and automated nurturing emails are sent out to leads, based on a user-defined timeframe. Emails can include customer testimonials, before-and-after pictures, office tours, videos, and more. New contacts can also be sent an automated response email, such as a thank you message, appointment confirmation, or an overview of the business. ReachEdge allows users to classify prospects, leads, and customers, which lets the system track the conversion rate alongside the number of contacts from each source. This can be used to evaluate how effective each marketing source is at generating actual customers, not just contacts. ROI reports can also be accessed on the web or through the mobile app, and users can set lifetime customer revenue numbers in ReachEdge, enabling them to estimate potential revenue from new customers.

Specifications

Business Size

Mid-Market

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Lead tracking

Marketing source comparisons

Call recording

Call tracking

Real-time reporting

Mobile alerts

Automated response emails

Lead lists

Lead notifications

Automated lead nurturing

ROI reporting

Customizable email templates

Lead insights

Customizable branding

Prospect, lead & customer classification

Follow-up reminders

Conversion rate tracking

Potential revenue estimates

Benefits

Robust lead management and marketing automation solution

How does ReachEdge take your small business to the next level? For one, you have a very rich and robust lead management and marketing automation solution that optimizes all your opportunities so you can steer your business towards the right direction. Wth ReachEdge, your response time to your leads and opportunities is accelerated dramatically. The software brings you real-time alerts plus a centralized inbox where you can place all your marketing leads right at your fingertips. Faster response times means more leads acted on and more sales closed.

Easily accessible

Because your leads are now within your reach and easily accessible, staying engaged with them is a breeze. ReachEdge keeps you in touch with new leads effortlessly using its marketing automation capability that’s easy to set up and use. You also get a dedicated team of experts who have the knowledge, the expertise, and the answers to help your business succeed.

With ReachEdge working for your, you can easily see what works and what doesn’t.

You can ditch marketing strategies that fail to bring your results and formulate and execute more viable marketing campaigns. No more complicated reports. ReachEdge delivers you absolute visibility of your marketing performance and see which brings the leads.

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