R.O. Writer is an on-premise auto shop management solution suitable for small to midsize businesses. It is compatible with Windows operating systems and provides tools to manage time tracking, service writing, accounting and inventory.
Users can draft estimates, schedule work orders and accept payment from customers through a single interface. Communication tools assist with customer outreach. R.O. Writer includes an employee time clock to track technicians' time and calculate their efficiency. It can further schedule an appointment with the technician and send appointment reminders through email.
A Smart eCat tool integrates with part suppliers and allows shops to make purchases. Users can search for parts and order online. R.O. Writer enables service dealers to connect multiple stores through a single solution and search invoices by region or store.
R.O. Writer is an on-premise auto shop management solution suitable for small to midsize businesses. It is compatible with Windows operating systems and provides tools to manage time tracking, service writing, accounting and inventory.
Users can draft estimates, schedule work orders and accept payment from customers through a single interface. Communication tools assist with customer outreach. R.O. Writer includes an employee time clock to track technicians' time and calculate their efficiency. It can further schedule an appointment with the technician and send appointment reminders through email.
A Smart eCat tool integrates with part suppliers and allows shops to make purchases. Users can search for parts and order online. R.O. Writer enables service dealers to connect multiple stores through a single solution and search invoices by region or store.
Specifications
Business Size
Startup
Customization
Yes
Deployments
Premise
Language Support
English
Platforms
Product Details
Features
Core & Return Tracking
Carroll Tire Connection
Technician Productivity & Efficiency Monitoring
CARFAX QuickVIN Integration
Cash Drawer Integration
Accounts Receivable
Multi-Location Support
Direct Supplier Connection
American Tire Distributors Connection
Barcode Scanning Support
Oil Change Sticker Printer
Appointment Scheduling
Accounting Software Integration
All-Around Accessible Database
Mobile Shop Management
Benefits
Swift Service Writing
R.O. Writer enables shop owners and workers to speed up their tasks. The application assists them in creating estimates and scheduling work orders as well as regular maintenance to enable them to focus more on customer engagement.
Efficient Time Management
With R.O. Writer, shops can get more things done in a short span of time. The software is equipped with tools for scheduling repairs and maintenance as well as follow-up checks. On top of that, employers can also monitor how their workers utilize their time while on the job. This ensures that everyone performs their task in the set timeline for increased profitability.
Thorough Inventory Monitoring
For a shop to remain profitable, it is important that their parts and supplies inventory is well-managed. This is why R.O. Writer comes with an inventory module for shops to better track several suppliers at once, monitor parts numbers, deploy parts between locations, and more. This way, all necessary parts and supplies are accounted for and are replenished only when needed.
Integrated Shop Management
R.O. Writer provides robust reporting tools for shop owners and managers to better understand their business operations. This enables them to come up with new strategies based on accurate and real-time information delivered by the program. On top of that, the software also comes with an email marketing feature, so shops can keep their customers engaged even when they are not present in the venue.
Correct Accounting
A shop’s profitability also depends on accurate numbers management, which is why R.O. Writer supports integration with QuickBooks as well as other accounting software. This facilitates the smooth transfer of numerical data between the two programs to ensure that there are no errors in accounting.
Vigorous Support
R.O. Writer’s customer support team provides online and on-site training sessions to new users for a smooth transition to the software. Moreover, the program also offers regular updates and even further education as well as all-around phone support to ensure that shops maintain their well-oiled operations.
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