Q2 Platform

About Q2 Platform

Q2 is a cloud-based mobile banking platform, which assists banks and credit unions with customer experience management and compliance. Key features include payment processing, process automation, data mapping, transaction monitoring, data security, fraud mitigation, and analytics. The Q2 Platform enables users to make fund transfers via mobile devices, view cash positions in real-time, and process ACH payments including tax, payroll, collections, and more. Administrators can use the system to streamline back-office processes, such as automated compliance reporting, fraud mitigation, and risk management. Plus, the compliance module allows managers to monitor third-party vendors and technology service providers, ensuring alignment with due diligence processes. Q2 Platform comes with a software development kit (SDK), which enables development teams to customize and extend the platform, integrate workflows, and access APIs, documentation, and more. Its security feature monitors and models user behavior, identifying and suspending suspicious transactions in real-time. The self-learning recommendation engine collects account holder data, helping users run targeted marketing campaigns.