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Pxida

Name: Pxida
Rating: 4.5 (2 reviews)

By Pxida

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Highlights : About Pxida

Customer experience with text analytics word clouds summarizing your customer comments.

The ability to filter your analysis by relevant parameters such as date of response, gender, age etc.

Return intent analysis to understand how many of your customers are likely to return.

Powerful competitor analysis that enables you to understand how your key competitors stack up against you.

Pxida surveys can be deployed by email, on your website, by mobile text, or at your Point of Sale.

The ability to easily export all your responses into Excel.

About Pxida

Pxida is a cloud-based customer experience solution which assists small to medium sized businesses with feedback analysis and survey creation. Its key features include analytics, trend analysis, multi-channel collection, response validation and customizable templates. The application comes with a module which allows teams to create relevant questionnaires for multiple domains. Managers can use this system to gather data, track competitors and monitor customer satisfaction scores. Staff can use the text analytics word cloud to summarize customer comments and filter results by parameters such as date of response, gender, age, etc. The intent analysis tool lets team members calculate the probability of a customer’s return. Pxida enables customer experience teams to deploy surveys via email, the business website, point of sale or mobile, and the reporting feature exports responses to Microsoft Excel and provides insights on customer perception. Marketing teams can use the system to respond to customer complaints, devise strategies for customer retention and conduct point of difference benchmarking with other brands.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Analytics

Benchmarking

Competitor Analysis

Data Analysis Tools

Data Export

Multi-Channel Collection

Multiple Question Types

Reporting/Analytics

Response Validation

Return Intent Analysis

Survey Builder

Benefits

Simple and intuitive to use.

You will be using analysis and surveys designed by our highly experienced market research experts and data scientists utilizing the latest analytics technology. We employ the experts, so you don’t have to!

Focus on customer.

Imagine the power of understanding, not just what they think, but how they also think of your closest competitors in a way that enables you to focus on what’s most important to bring more delighted customers to your business.

Smart crafted.

You will be using analysis and surveys designed by our highly experienced market research experts and data scientists utilizing the latest analytics technology. We employ the experts, so you don’t have to!

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