Pure Chat is a live chat platform designed to let small and midsize businesses add live chat functionality to websites. It integrates with a variety of website management platforms, including Wordpress, Squarespace, Shopify and Joomla.
This solution focuses strictly on live chat and allows businesses to connect with online audiences. The interfaces for both customers and agents include many customization options to ensure that Pure Chat matches the look and feel of the company’s website. It also offers KPI tracking and monitoring tools for administrators to have a business overview at all time.
Pure Chat offers a limited free trial, along with a two-tiered service plan. Both tiers are priced per user per month and include unlimited chats, branded widgets and either one-year limited or unlimited chat transcript histories.
Pure Chat is a live chat platform designed to let small and midsize businesses add live chat functionality to websites. It integrates with a variety of website management platforms, including Wordpress, Squarespace, Shopify and Joomla.
This solution focuses strictly on live chat and allows businesses to connect with online audiences. The interfaces for both customers and agents include many customization options to ensure that Pure Chat matches the look and feel of the company’s website. It also offers KPI tracking and monitoring tools for administrators to have a business overview at all time.
Pure Chat offers a limited free trial, along with a two-tiered service plan. Both tiers are priced per user per month and include unlimited chats, branded widgets and either one-year limited or unlimited chat transcript histories.
Specifications
Business Size
Startup
Customization
Yes
Deployments
Premise, Cloud
Language Support
English
Platforms
Product Details
Features
Proactive chats and triggers
Multi-chat management
Chat box assignment
Canned response
Transcriptions
Visitor information
SSL security
Hosted chat boxes
Benefits
Engage directly with leads and address questions or concerns through live chat.
Website visitors can also engage with users through email, phone, Twitter and Google Maps.
Identify promising leads using Pure Chat’s visitor analytics.
Tag transcripts and conversations for easy retrieval.
Automate sales workflow through integrations with Zapier, HubSpot, Google Analytics and more.
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