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PROMYS CRM Help Desk PSA

Name: PROMYS CRM Help Desk PSA
Rating: 4.5 (2 reviews)

By Promys

850 Interested

Highlights : About PROMYS CRM Help Desk PSA

Project task schedule, ganting resource management

Quote revisions, copy quotes, quote formatting

Recurring invoicing, progress & milestone bills

About PROMYS CRM Help Desk PSA

Promys provides customers with an end-to-end workflow solution by integrating CRM, Help Desk, quoting, billing, inventory, executive insights, and sales forecasting. Ideal Promys customers are IT and Managed Service Providers, Security Technology Providers, A/V integrators, and BMS providers who want to accurately forecast, invoice, and service customers. Promys' Executive Reporting feature provides real-time reporting on critical business statistics including revenue and margin, forecasts, and project profitability. This enhances Promys’ already robust feature set by providing customers with a consolidated, easy-to-read view of their critical data.

Specifications

24/7 Support

Yes

Business Size

Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Help Desk, Support Contracts & Profitability tracking

CRM & Quoting

PSA/Project Management

Recurring invoicing, progress & milestone bills

Project task schedule, ganting resource management

Mobile time entry & time sheets

Quote revisions, copy quotes, quote formatting

SLA tracking, color coding & escalation

Quote revisions automatically update the forecast

Help Desk, SLA's, Support Contract Management

Benefits

Strong CRM & Quoting (publish & approve quotes via the portal)

Help Desk includes color coding, escalations, SLA's & support contract profitability tracking

Time & Billing makes it easy for users to enter time and accelerate billing

Job Costing captures accurate project profitability and cycle lessons learned back to quoting

Project Management provides color coding (on-time on-budget) , ganting and milestone billing

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