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Promoter Ninja

Name: Promoter Ninja
Rating: 4.5 (2 reviews)

By Promoter Ninja

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Highlights : About Promoter Ninja

Feedback collection

Customizable templates

Customizable branding

Customer service analytics

Customer experience management

About Promoter Ninja

Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email. With the aim of helping businesses to track customer satisfaction and improve customer experience, Promoter Ninja allows users to import their customer contact list, customize NPS surveys and send them to segmented customer groups using the integrated email service. In order to help businesses efficiently measure customer loyalty and experience, Promoter Ninja provides users with the tools to create NPS surveys with a 0-10 answer scale, and by analyzing the results businesses can calculate the number of promoters and detractors that they have. To make surveys more personal, users can add their custom branding during the creation process, including logos and color schemes.

Specifications

Business Size

Startup

Deployments

Premise

Language Support

English,Spanish

Platforms

Product Details

Features

Feedback collection

Surveys & feedback

Filtered views

Data filtering

Customizable templates

Customizable branding

Multi-language

Real time analytics

Customer service analytics

Customer experience management

Real time data

Custom fields

Customizable questions

Market segmentation

Activity dashboard

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