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Primo dialer

Primo dialer

By Primo dialer


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Highlights : About Primo dialer

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Call Logging

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Call Scripting

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Call recording

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Campaign Management

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Escalation Management

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Inbound Call Center

About Primo dialer

PrimoDialler is a cloud-based call center software that can be run on multiple platforms like Android, Mac, iOS, Windows, etc. In addition to several useful call center features, it comes enhanced with multiple predictive dialer features as well. The platform does not require any complicated installation process and is very easy to use. PrimoDialler features include call log, call recording, call scripting, escalation management, queue management, voice recognition, etc. The software comes designed with progressive dialer, predictive dialer and manual dialer. The software helps in personalizing and streamlining the customer service you intend to offer through your call center.

Specifications

  Business Size
Small
  Deployments
Cloud
  Language Support
English
  Platforms

Product Details

Features

Interactive Voice Response

Manual Dialer

Outbound Call Center

Predictive Dialer

Progressive Dialer

Queue Management

Real-time Chat

Call Monitoring

Call Recording

Call Results

Call Transfer

Callback Scheduling

Campaign Specific Caller ID

Contact Management

FCC Compliance

FTC Compliance

Lead Capture

Lead Management

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