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PHP Live

Name: PHP Live
Rating: 4.5 (2 reviews)

By PHP Live

939 Interested

Highlights : About PHP Live

Automatic Offline

Desktop Notification

Hidden Departments

Reporting/Analytics

Transcripts/Chat History

Visitor Footprints

About PHP Live

PHP Live! is a PHP and MySQL powered live chat software which enables website visitors to contact businesses instantly via live chat, directly through their website. The solution enables eCommerce, education, and other public organizations to provide live chat assistance, and visitors are able to interact, gather information and provide feedback in real-time. PHP Live! enables users to customize the embed chat window size to they size they want, and display a custom message whenever live chat is online or offline. The chat window can be embedded on the website, displayed as a pop up, or opened in a new browser. Chat features include multiple routing types, canned responses, waiting queues, traffic monitoring, file upload, chat timers, transcripts, and much more. Organizations are able to customize their chat themes, include profile pictures, upload their logo, and create custom fields, including various other customization options.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Premise

Language Support

English

Platforms

Product Details

Features

Automatic Offline

Chat Rating

Department Groups

Departments

Desktop Notification

Hidden Departments

Loop Routing

Proactive Chat

Reporting/Analytics

Shared Canned Responses

Transcripts/Chat History

Transfers/Routing

Upload Chat Icons

Visitor Footprints

Website Visitor Tracking

Benefits

PHP Live!'s intuitive chat interface allows quick access to live chat features and live chat functions.

Create unlimited departments to help streamline the chat request routing process.

Customize the chat request window with your company logo, welcome text, custom fields and themes.

Embed a video to display to the visitor, and direct them to a promotional page or other webpages of interest.

Automatically display a custom message when live chat is online or offline, and customize the ProAction content with HTML to display a personalized call to action.

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