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Phorest

Name: Phorest
Rating: 4.5 (2 reviews)

By Phorest Salon Software

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Highlights : About Phorest

Client management

Point of Sales (POS)

Inventory and stock control

Reporting

Social media management

Appointment management

Staff restoring and management

Marketing suite and CRM

Training & support

About Phorest

Phorest is an all-inclusive, cloud-based salon management software for nail and beauty shops, hair salons, and Spas. The application allows users to effortlessly manage their clients, appointments, stock, and staff. It’s a well-crafted solution that enables all salon owners to leverage the power of retention marketing. It provides powerful marketing tools that make it easy to increase client visits, average spend, and referrals. The program utilizes reliable technology that virtually automates every step of your business. It helps you focus on the core salon business values to make your customers feel and look great. Phorest provides a reliable set of features which include: Client management, appointment management, Point of Sales (POS), Loyalty program, Inventory and stock control, Staff restoring and management, Reporting, Marketing suite and CRM, Social media management, and Training & support.

Specifications

Business Size

Small

Customization

Yes

Deployments

Cloud

Language Support

English,German,Swedish

Platforms

Product Details

Features

TreatCard Loyalty Program: reward clients & increase spend

Salon-branded App & Online Bookings: take appointments 24/7

Email Marketing: send by client type & service history

SMS Appointment Reminders: cut no-shows by 70%

Reviews: get vital feedbackclients reveiew every appointment

Multi-link: manage multiple branches with ease

Selfie: clients can share a selfie for extra loyalty points

Phorest Go: view, change & manage bookings on iPad/iPhone

Automate: & personalised thank you/birthday emails to client

Stock: order or do a stock take from your sofa!

Reporting: finance, sales, commission - over 90 reports

Staff peformace: retail; requests; customer satisfaction

Automatic Backup

Barcode Scanning

Campaign Segmentation

Client Database

Customizable Reporting

Customizable Templates

Employee Management

Benefits

Phorest is designed to take the hassle out of managing and growing a salon business.

Its marketing suite provides powerful marketing tools that help you get visitors in more often. The salon branded app puts your business on your clients’ Android and iPhone smartphones home screen. This triggers your clients to book appointments more frequently. The mobile app works in unison with the software to eliminate the trouble of double booking. With the app, customers view the staff on “Meet the Team” and can easily confirm how far they are from the next reward. This motivates the clients and lures them to rebook or bring more referrals.

The Phorest loyalty program “TreatCard”

The Phorest loyalty program “TreatCard” is the perfect technique to increase client’s average spend. The program rewards your customers with points every time they pay for a product or service in your business. When customers accumulate enough points, they get a service or product they have never had before for free. This is a revolutionized loyalty scheme that provides something familiar to your clients while promoting unprecedented financial benefit. The program incentivizes clients to share their 5-star review and enable you to optimize clients’ enthusiasm to grow business through word of mouth.

The reliable Social media management module

In addition, Phorest enables you to turn your customer into your business ambassadors, thanks to the reliable Social media management module. Clients are requested to rate the service after every appointment. If the rating is 4 or 5 out of 5, they are allowed to share it on social media platforms including Facebook, Pinterest, or Twitter. Then with the help of the online Reputation manager, you can easily monitor what people are saying about your business online.

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