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PestPac

Name: PestPac
Rating: 4.5 (2 reviews)

By WorkWave

1020 Interested

Highlights : About PestPac

Digital logbook

One-time and recurring services

Fleet management

Document management

Executive dashboard

Customizable messages

About PestPac

PestPac, a WorkWave software, is a web-based field service management solution, offering unique, features to improve productivity, profitability, and customer satisfaction. PestPac is a scalable solution that can serve single technicians or large business with hundreds of technicians and staff. PestPac provides a convenient solution to track and manage field technician activity, sales processes, job scheduling, customer invoicing and billing. The solution offers robust tools to improve lead flow, optimize route plans, and track appointments. The digital logbook allows back-end users to navigate through documents, inspection reports, certifications and other key business documents. In addition to the core features, the solution also offers few additional modules like GPS tracking and route optimization to enhance product capabilities. The service performance measurement tool helps businesses gain insights into new opportunities and monitor their service quality. The solution can also be accessed using PestPac Mobile application available for both Android and iPhone devices. Field technicians can time in and out of service appointments, add proof of service, get directions for service location, and accept customer signatures and payments with PestPac mobile apps.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

WDI/WDO (wood destroying insect/organism) forms

Digital logbook

One-time and recurring services

Fleet management

Document management

Executive dashboard

Dispatching

Service reports

Customizable messages

Customer relationship management (CRM)

Automated voice and text notifications

Customer portal

Credit card integration

Customizable reporting

Online bill payments

Materials tracking

Driver behavior monitoring

Geofence alerts

Sales reports

Multi-unit tracking

Work order management

Route optimization

Customer feedback collection

Billing & invoicing

Vehicle tracking

Customer surveys

Visual route manager

Inventory management

Benefits

Tracking Services

A module for tracking services in multi-unit buildings can be used for work in apartment buildings, hospitals, dormitories, and more.

Executive Dashboard

The executive dashboard gives users an overview of technician production, performance percentages and overall numbers, reports on budget and revenue, real-time lead pipeline progress, and daily business statistics summaries.

Route Optimization System

A route optimization system analyzes appointments and finds optimal appointment slots for last-minute bookings, as well as optimizing planning across single and multiple days with dynamic route redistribution and multi-day appointment scheduling.

Alerts

Alerts can be sent automatically to users, in a variety of situations, including when a geofence (virtual perimeter) is crossed, if vehicles are used outside of their authorized hours, for harsh or excessive acceleration, braking, or cornering, and if a driver either breaks a posted speed limit or crosses a predetermined speed threshold.

Customer feedback

Customer feedback can be automatically requested by email, with users able to control the frequency of requests, and a reviews widget enables users to showcase positive reviews on their

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