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Pega CRM

Name: Pega CRM
Rating: 4.5 (2 reviews)

By Pegasystems

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Highlights : About Pega CRM

Web based

Customer retention

Customer acquisition

Video demo

EBooks

Online support

Call center integration

Mobile friendly

Live reports

Real-time analytics

Fraud detection

Cross/Up-selling

Sales automation

Customer relationship management

Service differentiation

Client on-boarding

Lead generation

Campaign tracking/management

Multi-channel access

Customer service

About Pega CRM

Pega CRM is a complete customer relationship management platform that provides live reporting and a mobile compatible platform that enables you to view reports as well as modify accounts on the go. Pega CRM Solution comes in multiple bespoke packages - that are fully scalable - allowing your Pega CRM Solution package to grow along with your enterprise. Pega CRM Solution can identify potential sales and upselling opportunities within your client base by assessing the success rates of your customers and providing historical reports. Pega CRM Solution also helps you identify product and/or service sales trends. Pega CRM Solution also comes with online and telephone support, online demos, video tutorials, whitepapers and eBooks

Specifications

Business Size

Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Benefits

Web based and mobile friendly

Pega CRM Solution comes with hosting included and is completely web based, meaning you do not need to download any software. The CRM software application is fully optimized for mobile devices making it ideal for modifying data and viewing reports on the go.

Support and guidance

Pega CRM comes with online and telephone support inclusive with your chosen package. Each payment plan is fully scalable and Pega CRM offer an array of demos, tutorials, customer success stories and videos to assist you from the initial inception to ongoing enquiries.

Cross-selling and up-selling

Pega CRM gives you the ability to identify the success of your customers so you can focus on particular sales and marketing strategies to upsell particular segments or revive quieter accounts. Pega CRM lets you pull up complete reports and customer management data so you can evaluate over extended periods of time.

Campaign tracking and customer relationship management

Pega CRM gives you complete control over monitoring the entire success of your strategies by providing real-time sales and success data. This data can be fed into graphs so you can more easily assess success.