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Paradigm 3

Name: Paradigm 3
Rating: 4.5 (2 reviews)

By Interax Group

Paradigm 3 from Interax Group is a web-based document and compliance management solution which helps businesses of all sizes to manage regulations & quality within any business environment. The integrated solution offers modules for document control, compliance management, corrective actions, calibration management, audit & risk management and training records. The solution caters to customers across various industry sectors including healthcare, manufacturing, service and laboratories. Paradigm 3's document control module helps businesses to meet the requirements of a structured program such as ISO, Cap and CFR part 11, among others. Business administrators can configure document approval workflows and control permissions for document access by various user bands. Businesses can use existing document templates or customize their own document formats and share these across the organization to be used as a standard document style. Paradigm 3's Improvement module helps to record customer complaints using customizable forms and initiate proper follow-up on them. Users can analyze complaints, then plan & execute steps to resolve these in a timely manner. The automated notification feature helps in notifying responsible personnel during each phase of the issue resolution via. automated emails. Administrators and managers can also prioritize complaints based on their urgency. Paradigm 3's Corrective Action module helps businesses to identify issues and then recommends the most prominent course of action required to resolve them. A Calibration module enables the scheduling of business equipment maintenance and alerts relevant personnel when maintenance is due. The module provides a full record history of equipment details including manufacturer information, purchase date, repair cost and service requirements. Paradigm 3's Training Records Module helps businesses to generate customizable training material to share with employees, enabling business learning and knowledge building.

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Highlights : About Paradigm 3

Logging and tracking of all customer complaints

Document templates to generate new documents

Escalate action items that are overdue

About Paradigm 3

Paradigm 3 from Interax Group is a web-based document and compliance management solution which helps businesses of all sizes to manage regulations & quality within any business environment. The integrated solution offers modules for document control, compliance management, corrective actions, calibration management, audit & risk management and training records. The solution caters to customers across various industry sectors including healthcare, manufacturing, service and laboratories. Paradigm 3's document control module helps businesses to meet the requirements of a structured program such as ISO, Cap and CFR part 11, among others. Business administrators can configure document approval workflows and control permissions for document access by various user bands. Businesses can use existing document templates or customize their own document formats and share these across the organization to be used as a standard document style. Paradigm 3's Improvement module helps to record customer complaints using customizable forms and initiate proper follow-up on them. Users can analyze complaints, then plan & execute steps to resolve these in a timely manner. The automated notification feature helps in notifying responsible personnel during each phase of the issue resolution via. automated emails. Administrators and managers can also prioritize complaints based on their urgency. Paradigm 3's Corrective Action module helps businesses to identify issues and then recommends the most prominent course of action required to resolve them. A Calibration module enables the scheduling of business equipment maintenance and alerts relevant personnel when maintenance is due. The module provides a full record history of equipment details including manufacturer information, purchase date, repair cost and service requirements. Paradigm 3's Training Records Module helps businesses to generate customizable training material to share with employees, enabling business learning and knowledge building.

Specifications

24/7 Support

Yes

Business Size

Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Schedule internal/external audits

Document and compliance management

Comprehensive reporting of data

Complete document control

Document templates to generate new documents

E-mail distribution of notifications

Create forms and meeting minutes

Equipment maintenance history

Manage incidents & risk

Logging and tracking of all customer complaints

Schedule & manage meetings

Escalate action items that are overdue

Track competence & awareness training

Track objective & targets

Manage documents approval and review cycle

Schedule & record equipment maintenance

Benefits

Paradigm 3 Document Control software helps users to manage and control multi-format documents including Word, Excel, Visio, Adobe, AutoCAD, JPGs, and GIFs.

Organizations can schedule annual document reviews and automatically notify personnel of compliance documents for review.

With role-based access, administrators can configure multiple information visibility levels for different user bands based on their role in the organization.

An automated issue management feature records every complaint & issue raised by customers and provides tools to adequately follow-up on their concerns.

Paradigm 3's integrated training management feature helps businesses to provide relevant training content to users as well as monitor their learning progress.

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