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PagerDuty

Name: PagerDuty
Rating: 4.5 (2 reviews)

By PagerDuty

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Highlights : About PagerDuty

Service Grouping

Enterprise-Grade Security & Controls

Always-On, Guaranteed Delivery

Real-Time Collaboration

Scheduling & Automated Escalations

Event Grouping & Enrichment

About PagerDuty

PagerDuty is an incident management solution for monitoring systems and triggering alerts. Key features include monitoring aggregation, event grouping, real-time collaboration, mobile incident management, user reporting and live-call routing. It is suitable for support teams, engineering teams, NOC and system administrators of all sizes. Users get the full-stack visibility and actionable insights of applications, infrastructure and services from a centralized place. On-call scheduling enables organizations to manage resources on critical apps and services that need aid. The collaboration feature enables project members to get real-time notifications through preferred channels.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Event Grouping & Enrichment

Reliable & Rich Alerting

Mobile Incident Management

System & User Reporting

Enterprise-Grade Security & Controls

Service Grouping

Always-On, Guaranteed Delivery

Real-Time Collaboration

Scheduling & Automated Escalations

Benefits

Incident management solution PagerDuty

Incident management solution PagerDuty is an agile tool that is aimed at keeping real-time operations at optimum levels through the use of streamlined incident resolution methods. PagerDuty enriches and aggregates events and then correlates them, turning those events into actionable alerts. The system then accelerates and smoothens the incident management lifecycle by reducing noise and resolution times.

Simple, User-friendly and integrates well with other business systems

PagerDuty is a very popular tool, mainly because it is an alerting application that is simple, user-friendly and integrates well with other business systems and applications. The system is implemented in lots of countries and has scheduling that enables for follow-the-sun ops teams to thrive.

To set up and prioritize alerts

PagerDuty enables users to set up and prioritize alerts for the whole team, providing them with SMS and voice messages capability on top of standard email alerts. And if the system detects that a team member is not responding, it can be set to escalate the alerts automatically. For instance, if a team member doesn’t reply to an email in a timely manner, the system would then send an SMS notification a few minutes later, and so on. Another alternative is to send notifications to team members if someone isn’t responding. The service also lets you configure and deploy on-duty calendars, enabling you to alternate who you want to notify first depending on the date and schedule of other members of the team.

Dealing with connections and communications

Overall, PagerDuty streamlines the management of your entire lifecycle, especially when it comes to dealing with connections and communications. It connects with over 300 third-party system for you to gain end-to-end visibility of your workflows. In collaborating with your team, its on-call management solution strengthen accountability for your team. Furthermore, modern incident response is available for the most critical incidents to receive the best and most effective response through automated precision response, incident priority and stakeholder communication.

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